Kornel Terplan Book order

The book explores the shift towards electronic bill presentment and payment (EBPP) as a cost-effective and efficient alternative to traditional paper billing. It highlights the benefits for both service providers and customers, emphasizing time and cost savings, as well as improved customer care and relationship management. By detailing the implementation of EBPP and its value-added features, the text serves as a comprehensive guide for understanding and adopting this modern billing solution.