Parameters
- 189 pages
- 7 hours of reading
More about the book
The former executive vice president of Walt Disney World shares indispensable rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus years in the hospitality industry.
Book purchase
The Customer Rules, Lee Cockerell
- Language
- Released
- 2013
- product-detail.submit-box.info.binding
- (Paperback)
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