Emotional Intelligence

More about the book

Boost Emotional Intelligence (EI) in any situation to achieve exceptional results for your organization. As workplaces increasingly prioritize staff mindset and wellbeing, developing EI has become essential. EI encompasses self-awareness, self-regulation, empathy, social skills, and motivation, enabling you to identify and manage your own emotions and those of your colleagues. This practical guide is designed to help you master EI and empower your organization for optimal outcomes. It cuts through the myths surrounding EI, providing clear guidance, powerful tools, and actionable steps for immediate implementation in the workplace. Authored by Amy Jacobson, an experienced EI specialist and leadership coach, this resource includes real-life examples, insightful questions, and diagrams for action. It features a robust 5-part methodology—Own It, Face It, Feel It, Ask It, and Drive It—to help you grasp and apply EI principles in both personal and professional contexts. By enhancing your EI, you can inspire staff, foster empathy, and drive performance. The guide also equips you to navigate high-pressure situations, address workplace challenges like disengagement and poor communication, and eliminate negative behaviors. This indispensable resource is essential for anyone in leadership roles or those interacting with others in the workplace.