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Problem Management
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Problem management is the IT service management process that tends to return more benefits more quickly than any of the others. This book offers real-world guidance on all aspects of implementing and running an effective problem management function. It gives IT practitioners, consultants and managers the tools to add real value to their businesses.
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Problem Management, Michael Hall
- Language
- Released
- 2014
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- Title
- Problem Management
- Language
- English
- Authors
- Michael Hall
- Publisher
- BCS Learning & Development Limited
- Released
- 2014
- Format
- Paperback
- ISBN10
- 1780172419
- ISBN13
- 9781780172415
- Category
- Business and Economics
- Description
- Problem management is the IT service management process that tends to return more benefits more quickly than any of the others. This book offers real-world guidance on all aspects of implementing and running an effective problem management function. It gives IT practitioners, consultants and managers the tools to add real value to their businesses.