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Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between customer-centricity and shareholder value, proven by today's most successful companies.
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The Power of Customer Experience, Martin Newman, Malcolm McDonald
- Language
- Released
- 2021
- product-detail.submit-box.info.binding
- (Paperback)
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- Title
- The Power of Customer Experience
- Language
- English
- Authors
- Martin Newman, Malcolm McDonald
- Publisher
- Kogan Page Ltd
- Released
- 2021
- Format
- Paperback
- ISBN10
- 1789667879
- ISBN13
- 9781789667875
- Category
- Business and Economics
- Description
- Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between customer-centricity and shareholder value, proven by today's most successful companies.