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Emotionomics draws on insights gathered through facial coding to show how to measure and manage the emotional response of customers and employees, leading to competitive advantage and business success.
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Emotionomics, Dan Hill
- Language
- Released
- 2010
- product-detail.submit-box.info.binding
- (Paperback)
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- Title
- Emotionomics
- Language
- English
- Authors
- Dan Hill
- Publisher
- Kogan Page Ltd
- Released
- 2010
- Format
- Paperback
- ISBN10
- 0749461896
- ISBN13
- 9780749461898
- First published
- 2009
- Original title
- Emotionomics
- Description
- Emotionomics draws on insights gathered through facial coding to show how to measure and manage the emotional response of customers and employees, leading to competitive advantage and business success.