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More about the book
The Service Operation Key Element Guide provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements. 'ITIL Service Operation' describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.
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Key element guide ITIL service operation, Randy A Steinberg, Great Britain. Cabinet Office
- Language
- Released
- 2012
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- (Paperback)
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