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A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.
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Raving Fans: A Revolutionary Approach to Customer Service, Kenneth H. Blanchard, Sheldon Bowles
- Language
- Released
- 1998
- Binding
- (Paperback)
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- Title
- Raving Fans: A Revolutionary Approach to Customer Service
- Language
- English
- Authors
- Kenneth H. Blanchard, Sheldon Bowles
- Publisher
- HarperCollins
- Released
- 1998
- Format
- Paperback
- Pages
- 160
- ISBN10
- 0006530699
- ISBN13
- 9780006530695
- Series
- Tags
- Business, Leadership
- Original title
- Raving fans
- Rating
- 3.85 out of 5
- Description
- A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.