Ken Blanchard is a globally recognized leadership expert and the author or co-author of over 60 books that have profoundly influenced the business world. His work focuses on fostering positive organizational cultures and developing effective leadership that supports the growth of both individuals and teams. Blanchard's approach emphasizes the importance of supportive management, active listening, and power-sharing as key elements for success. His timeless principles continue to inspire generations of managers and leaders worldwide.
According to Ceramics Monthly, approximately 75 per cent of potters glaze their pieces at mid-range temperatures. This is a complete studio guide to successful glazing at mid-range temperature. It explores all the fundamental techniques, as well as offering artisan tips for specialist glazing.
With hundreds of recipes for some of the most popular and enduring high-fire glazes, this reference is useful to ceramists who want to master this versatile aspect of the art. It offers an examination of glaze materials, chemistry, tools and presents the basics of mixing, application and firing procedures.
"Your competitive edge in today's business environment is in how your customers are treated. If you want to succeed, it's time to get creative about customer service! The Simple Truths of Service is an unforgettable true story about a very special young man ... Johnny, a young man living with Down Syndrome, who changes the culture of a grocery store by being creative and giving the customers more than they expect. He puts his own personal signature on each and every interaction."--Adapted from Amazon
"Empowerment" can be a mind-numbing topic, but in The 3 Keys to Empowerment, Ken Blanchard and his coauthors use concrete examples, a Q&A format, case histories, and entertaining sidebars to keep the discussion lively. The first "key" is information, which the authors say managers must share liberally with employees to help create a sense of ownership. Next is setting up understandable boundaries that will make employees feel both comfortable and challenged. Finally, managers must develop teams to replace the old hierarchical structure. Armed with this new model of empowerment, companies can navigate the demanding world of global competition.
Kelsey Young is an optimistic but disillusioned sales associate working her way through college. Her world opens up when one of her professors challenges her to create a culture of service at her workplace by putting the five components of Legendary Service into practice.
Ethics in business is the most urgent problem facing America today. Now two of the best-selling authors of our time, Kenneth Blanchard and Norman Vincent Peale, join forces to meet this crisis head-on in this vitally important new book. The Power of Ethical Management proves you don't have to cheat to win. It shows today's managers how to bring integrity back to the workplace. It gives hard-hitting, practical, ethical strategies that build profits, productivity, and long-term success. From a straightforward three-step Ethics Check that helps you evaluate any action or decision, to the "Five P's" of ethical behavior that will clarify your purpose and your goals, The Power of Ethical Management gives you an immensely useful set of tools. These can be put to work right away to enhance the performance of your business and to enrich the quality of your life. The Power of Ethical Management is no theoretical treatise; Peale and Blanchard speak from their own enormous and unique experience, They reveal the nuts and bolts, practical strategies for ethical decisions that will show you why integrity pays.
In this third edition, bestselling authors Ken Blanchard and Mark Miller answer the question most leaders ask at some point in their career: “What do I need to do to be a great leader?” The secret may surprise you. The authors get at the heart of what makes a leader successful in this classic business fable. Newly promoted but struggling young executive Debbie Brewster asks her mentor, “What is the secret of great leaders?” His reply—“great leaders serve”—flummoxes her, but over time he reveals the five fundamental ways that leaders succeed through service. Along the way, Debbie learns: • Why great leaders seem preoccupied with the future • How people on the team ultimately determine your success or failure • What three arenas require continuous improvement • Why true success in leadership has two essential components • How to knowingly strengthen—or unwittingly destroy—leadership credibility This new edition includes a leadership self-assessment so readers can measure to what extent they lead by serving and where they can improve. The authors have also added answers to the most frequently asked questions about how to apply the SERVE model in the real world. As practical as it is uplifting, The Secret shares Blanchard and Miller’s wisdom about leadership in a form that anyone can easily understand and implement.
This text explains simply how to achieve a balance between supervision and delegation for reduced tension and improved productivity in the work-place.
In a present-day Britain where the British Empire never existed, wives and mothers strive for deliverance in a novel about oppression, autonomy, and family secrets by the author of The Peacekeeper. What if Europe had never colonized the world? It is a world that never had overseas empires, the transatlantic slave trade, or the Protestant Reformation. There is, however, in an obscure island nation called England, a woman running for her life. Marie, Duchess of Suffolk, has no choice. In this society, women are a reproductive commodity. Marriage is the only available occupation. And barren wives like Marie are expendable trade. After absconding with the family jewels, Marie fakes her own death and finds an underground network of women seeking sanctuary from similar abuse. When she reunites with her estranged sister, Emma, Marie reveals she has a greater mission: find their mother, long thought dead, and discover the truth behind her inexplicable disappearance. Hunted and chased across borders by those she fled, Marie has stolen more than the family jewels. She is escaping with secrets. And all that matters now, no matter the risk, is stealing freedom.
"Leadership legend Ken Blanchard teams up with Randy Conley to share the most essential lessons on servant leadership and building trust from the heart of his leadership model. Effective leadership comes down to implementing everyday, commonsense practices to help organizations thrive-and yet so many leaders are still missing these fundamental principles from their personal and professional lives. Renowned business experts Ken Blanchard and Randy Conley disclose the simple truths about leadership they have gathered over their long and distinguished careers to help bring common sense into common practice. Featuring two sections-servant leadership and building trust-this book is a collection of Blanchard's greatest hits. It is chock-full of profound and memorable (and in some cases counterintuitive) leadership wisdom, such as. Create autonomy through boundaries. People who plan the battle rarely battle the plan. A relationship with no trust is like a cell phone with no Internet. All you can do is play games. The most important part of leadership is what happens when you're not there. This book will help readers incorporate these integral practices into their leadership style, build trust through servant leadership, and make a difference in their own life and the lives of those they influence"-- Provided by publisher