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Selling in Customer Service

Integrating and Coordinating Service and Selling

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Focusing on the integration of service and selling, this book addresses a gap in existing literature by exploring how these two essential business functions can work together effectively. It offers insights into coordinating service improvement with sales strategies, providing practical guidance for enhancing customer experiences while driving sales. This unique perspective aims to equip professionals with the tools to harmonize service and selling efforts for better overall performance.

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Selling in Customer Service, Leon Cai

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Released
2024
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Title
Selling in Customer Service
Subtitle
Integrating and Coordinating Service and Selling
Language
English
Authors
Leon Cai
Released
2024
Format
Paperback
Pages
176
ISBN13
9781032644011
Series
Description
Focusing on the integration of service and selling, this book addresses a gap in existing literature by exploring how these two essential business functions can work together effectively. It offers insights into coordinating service improvement with sales strategies, providing practical guidance for enhancing customer experiences while driving sales. This unique perspective aims to equip professionals with the tools to harmonize service and selling efforts for better overall performance.