Work Sheets for Identifying and Closing Culture-Gaps

Focusing on organizational culture, this resource utilizes the Kilmann-Saxton Culture-Gap® Survey to help participants identify and address dysfunctional norms within their workplace. Through structured worksheets, users can pinpoint existing unwritten rules and establish new, more effective norms aimed at improving performance and satisfaction. The guide also outlines a five-step problem management process to help close culture gaps and encourages the development of an informal sanctioning system to facilitate the transition from old to new norms.