Jan van Bon Books

The book fully covers the official syllabus of the ITIL Foundations exam, as it is set by the ITIL Certification Management Board. It contains the same chapters on Service Support, Service Delivery and Security Management as the official Introduction to ITIL, plus a case description with questions, and an additional chapter on exam preparation, making it even more useful as a study guide for the ITIL Foundation exam. While this book may serve as a textbook, it is not a theoretical book. Instead, it contains a wealth of practical knowledge collected by the editorial board. This practical knowledge and the introduction to the field of IT service management make the book useful even for those not preparing for the examination.

Note: This pocket book is available in several languages: English, German, Dutch. Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped readers all over the world to understand the essentials of ITIL (IT Infrastructure Library), the leading framework for IT service management. This pocket guide does exactly the same as previous editions: offering a concise summary of ITIL, based on ITIL® 2011 Edition. We have condensed the full ITIL framework, found in 2000 pages, into just 200 pocket-sized pages! It means that this book is an essential time-saving and cost-effective guide to ITIL 2011 Edition -- for both industry experts and students alike. Primarily it is a quick, portable reference tool to ITIL for all professionals in the service management community. What is the ‘lifecycle’ approach? What are the key service management processes and functions? Secondly the ITIL pocket guide can be used as part of the training material for everyone who wants to certify for the ITIL Foundation exam. The guide contents cover all of the specifications of APMG’s ITIL Foundation Certificate syllabus. By this book is a separate file (free, via internet) available: • All images in the book, in Powerpoint format. Click on the button Training Material by the book on our website.

Slovenský preklad majstrovského diela flámskeho mystika Jana van Ruysbroecka (1293 – 1381) Vanden seven trappen (lat. De septem gradibus amoris), v ktorom autor rozoberá aktívny, vnútorný a kontemplatívny život na pozadí anjelskej hierarchie a metafory polyfónneho spevu. Napriek tomu, že ide o menšie Ruysbroeckovo dielo, obsahuje koncentrovane celú doktrínu jeho náuky a záverečné kapitoly patria k autorovým najkrajším a najvycibrenejším textom. Slovenský preklad bol vyhotovený z latinského prekladu Vavrinca Suria, ktorý vznikal v Kolínskej kartúze od roku 1549 a v roku 1552 bol vydaný ako súčasť Ruysbroeckovho Opera Omnia. Práve tento vynikajúci a referenčný preklad sa stal základom pre preklady do viacerých národných jazykov.