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Barbara Pachter

    Barbara Pachter is an internationally renowned expert in business etiquette and communication. Through her seminars and coaching, she guides individuals and organizations toward success by focusing on effective communication and proper conduct in the professional sphere. Her work emphasizes practical strategies for navigating diverse workplace interactions and fostering strong professional relationships. Pachter shares her extensive knowledge and experience to equip clients with the tools needed to thrive in today's complex business landscape.

    When the Little Things Count . . . and They Always Count
    • From the Internet and e-commerce to contract work and globalization, the way we work and communicate is changing constantly. Still, one essential fact remains: We must pay attention to the little things — the details that demonstrate that we know how to communicate and interact with others on a professional level, regardless of our position or occupation. In this book, longtime business communications consultant and trainer Barbara Pachter offers 601 essential ways to approach every business situation and relationship with confidence and ease. With its empathetic tone and entertaining real-life anecdotes, When the Little Things Count . . . and They Always Count offers inspiration and advice to help get us to the next level of professionalism and success.

      When the Little Things Count . . . and They Always Count