Elizabeth Arnold Book order

Effective communication with clients, families, and colleagues is essential in health care. This comprehensive text illustrates how strong communication skills can help achieve treatment goals. It provides clear guidelines to enhance the nurse-client relationship through proven strategies and principles from nursing, psychology, and relevant theoretical frameworks. The book includes case studies, interactive exercises, and evidence-based practice studies to bridge theory and real-life application. Recognized with two AJN Book of the Year awards, this updated edition emphasizes interdisciplinary communication and QSEN competencies. Interactive exercises allow for practice and evaluation of professional communication skills in a safe environment. Practical guidelines are provided for adapting communication strategies to various populations and situations, including children, the elderly, clients with special needs, and during crises. Case examples foster empathy for clients' perspectives. Theoretical foundations from nursing, behavioral, developmental, and communication theories support effective communication. Learning objectives, chapter overviews, and a glossary aid in studying and retaining key content. New features include a stronger focus on interdisciplinary theory, the nursing paradigm, and QSEN competencies related to technology and safety. Discussion questions at the end of each chapter promote critical thinking, w