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Oliver Götz

    Umwelt- und baurechtliche Aspekte einer Golfsportstätte
    Realisierung ökonomischer Ziele mit Hilfe eines modernen Marketings im Gruppenfitnessbereich
    Kundenmanagement
    The Goal- and Process-Oriented Approach in Requirements Engineering
    The Rise of Hooliganism in Sport Events
    Distributed Agile Outsourcing. An Overview of Methods and Success Factors
    • 2017

      IT outsourcing has emerged as a key strategy in the tech industry, particularly with the rise of agile software development methods that challenge traditional approaches. This paper explores the integration of agile practices within outsourced projects, termed agile global or distributed outsourced development (AGOSD/ADOSD). It highlights the complexities of coordinating and collaborating among teams in a distributed environment, emphasizing the need for effective strategies to manage these challenges in the context of modern IT engagements.

      Distributed Agile Outsourcing. An Overview of Methods and Success Factors
    • 2017

      Seminar paper from the year 2016 in the subject Computer Science - Software, grade: 1,0, University of Cologne (Seminar für Wirtschaftsinformatik und integrierte Informationssysteme), course: Bachelorseminar Requirements Engineering, language: English, abstract: The goal of this work was to provide a holistic overview of current frameworks for requirements elicitation. They can be catogrized as goal- or process-oriented ones. For achieving this goal, I conducted a structured literature review and summarized the results within in tables. Hence, this work can serve as reference manual for quickly getting an overview of possbile requirements elicitation approaches. There exist a couple of approaches for the elicitation of requirements for software projects. Usually, it is difficult to identify the most relevant ones in order to have a coherent software development process. In general, it is distinguished between functional and non-functional requirements. Functional ones describe what a system has to do, what a system has to perform. Non- functional ones put constraints on the software, meaning they are quality attributes such as availability and security.

      The Goal- and Process-Oriented Approach in Requirements Engineering
    • 2014

      Hooliganism has seen a troubling rise at sports events, particularly football matches, with historical roots tracing back to medieval conflicts over ball games. The paper explores the evolution of this phenomenon, distinguishing between disorder and disaster in the context of sporting incidents. It highlights the financial implications for communities and sports clubs, emphasizing how these violent behaviors lead to increased public expenditures. The analysis sheds light on the ongoing challenges of managing safety and costs associated with sports events.

      The Rise of Hooliganism in Sport Events
    • 2011

      Kundenmanagement

      • 94 pages
      • 4 hours of reading

      Immer mehr Unternehmen streben danach, den Ertragswert aller Kundenbeziehungen zu maximieren und auf Kundenseite eine hohe Zufriedenheit und Loyalität zu erreichen. Dieses Special Issue zeigt die aktuellen Herausforderungen des Kundenmanagements auf der Grundlage bisheriger Erkenntnisse und überprüft die konzeptionellen Erkenntnisse jeweils empirisch. Damit liefert es wichtige Anstöße für die weitere Kundenmanagement-Forschung.

      Kundenmanagement