Heidi K. Gardner Books

"For decades, performance management has been seen as an annual chore by managers and HR alike. But this process is changing, and there are ways to make it more effective for your organization and more useful for employees. If you read nothing else on performance management in your organization, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you assess performance more accurately, have more-effective feedback conversations, and encourage the growth of your employees. This book will inspire you to learn where current performance management processes are falling short; create sustainable performance across the organization; deliver feedback that motivates and develops your team members; help your people reach their professional goals; identify your role in an employee's poor performance; and evaluate performance fairly, even in a remote environment"-- Provided by publisher

Market volatility, sustainability demands, and the rapid pace of technological and regulatory changes present significant challenges for companies in a VUCA world. To navigate these complexities, effective collaboration within organizations and with external partners is essential for problem-solving, innovation, and success. In her acclaimed first book, the author explored collaboration in professional service firms, revealing that cross-silo collaboration leads to increased revenues, faster innovation, stronger client relationships, and improved talent retention. This insight resonated widely, as the need for smart collaboration extends beyond professional service firms to various industries, including financial services, healthcare, and technology. In this follow-up work, the author collaborates with senior executive Ivan Matviak to guide organizations in applying smart collaboration principles. They address the execution of these ideas and the potential pitfalls that may arise. With a wealth of stories, empirical research, and practical advice, the authors aim to enhance the understanding and application of smart collaboration. This book is a vital resource for leaders and managers navigating today’s complex, data-driven, and competitive environment.

Introduction: Why collaborate? -- Collaboration helps the firm do business better -- Collaboration helps the firm recruit, retain, and grow the right people -- Collaboration and the solo specialist -- The seasoned collaborator -- Collaboration and the contributor -- Collaboration for ringmasters -- Collaboration: a look sideways -- Collaboration: yes, your clients care.