Jeff Shore Books

"Award-winning sales coach Jeff Shore shows sales professionals how to apply buyer psychology to personalize follow-ups, serve customers-and seal the deal faster. What does a sales professional do when the customer says, "Not yet"? Companies have invested thousands and even millions of dollars in CRM technology over the past decade, but frontline salespeople and sales executives alike are still groping for solutions. The problem of drift-a common phenomenon in which a prospect simply forgets about the product offering and goes dark-is persistent and rampant. Technology doesn't change behavior on its own. Behavior is changed by adopting better habits. The fact is 44 percent of salespeople give up after one follow-up attempt. That sad reality presents a genuine opportunity. In Follow Up and Close the Sale, Jeff Shore offers research-based insights into the customer's buying journey to teach sales professionals how to: Create and maintain Emotional Altitude for the customer Leverage speed as an advantage Personalize follow-up to fulfill customer needs and provide value Overcome the mental barriers that make follow-up a difficult task Select the right follow-up method Stay in touch without annoying the prospect "Wake up" tired leads Better yet, this results-oriented book will make the follow-up process, one often dreaded as a grueling chore, to be genuinely enjoyable. Effective follow-up is relationship-based, service-driven, and emotionally positive. It's about rituals and routines, rhythms and the right attitude. It's about quitting when others give up. Follow-up is what separates the good from the great"-- Provided by publisher

Targeting sales professionals, this guide offers strategies to transform challenging sales scenarios into opportunities for success and improved service. It provides practical insights on managing difficult situations effectively, making it an essential resource for anyone looking to enhance their sales skills. With 178 pages of expert advice, readers will learn to navigate obstacles and boost their performance in the competitive sales landscape.

Shows you how to gain the essential confidence that is the first step to a great sales career. The author teaches you: how to figure out exactly what inhibits you; why you make certain decisions in moments of discomfort; and how to train your brain to prepare for uncomfortable moments.