Alexander Mühlen Book order

In the worlds of international business or diplomacy, the perfect negotiator is said to be both assertive and flexible, endowed with a brilliant intellect and an amazing memory. However, a negotiator's skills can be more aptly compared to those of someone who exceeds at sports - talent may be 20% and the rest is training. This book contains 14 role playing exercises, all based on real-life cases, that will help to develop negotiation skills. Navigating through the phases of confrontation, competition, and cooperation, the book demonstrates how to resolve conflicts and achieve win/win results. As with his first book, International Negotiations, author Alexander MÃ?1⁄4hlen, who is an experienced diplomat, shows readers in a step-by-step fashion how to succeed in negotiations. (Series: Cultures and Communication / Kommunikation und Kulturen - Vol. 4) [Subject: Communication Skills, Diplomacy, Business, Politics]

Negotiation is the „great unknown“ of human communication. When a baby demands or refuses food, when an international peace conference decides on the future of peoples and nations, everybody interacts with everybody. Power and balance, methods and styles, often dictated by the negotiator's cultural background, influence the outcome. The aim is cooperation, based on common interests. The way to get there quite often starts with confrontation and includes the competition of ideas and proposals.