Research Paper (postgraduate) from the year 2014 in the subject Business economics - Miscellaneous, grade: B, Atlantic International University (School of Business and Economics), course: Ph.D. Economics, language: English, abstract: The existence of corporate fraud is an undeniable fact of business life, affecting businesses large and small. New technologies such as the internet, and the development of fully automated accounting systems have been increased this opportunities for fraud to be committed. This research is designed to give readers a broad overview of fraud prevention, investigation and detection techniques. This technique when well implemented should provide any organization with an effective means of dealing with procurement fraud.
David Ackah Book order



- 2014
- 2014
Research Paper (postgraduate) from the year 2013 in the subject Economics - International Economic Relations, grade: A, Atlantic International University (School of Business and Economics), language: English, abstract: The study explores the relationship between service quality and customer satisfaction on customer loyalty with regards to services provided by All Needs Supermarket, located in Takoradi. To achieve the objective of the study, quantitative method was used for the statistical analysis and convenience sampling for selecting customers. The researcher used the self-administered questionnaire as a method for collecting data from the sample consists of 101customers randomly selected from the population frame. The results show that both service quality and customer satisfaction significantly affect the level of customer loyalty of the customers of All needs supermarket, Takoradi. It was therefore, recommended that staff of All needs supermarket should pay special attention to their service quality and the factors that drive customer satisfaction.