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Roy Barnes

    Customer Experience for Dummies
    Employee Engagement For Dummies
    • 2014

      Customer Experience for Dummies

      • 342 pages
      • 12 hours of reading
      3.6(18)Add rating

      You know that creating an engaging customer experience is essential to keep your company relevant and top of mind. Barnes and Kelleher offer practical, easy-to-implement solutions for incorporating customer engagement into your business plans to attract loyal, happy customers.

      Customer Experience for Dummies
    • 2013

      The easy way to boost employee engagement Today more than ever, companies and leaders need a road map to help them boost employee engagement levels.

      Employee Engagement For Dummies