Donny Ebenstein is the author of "I Hear You: Repair Communication Breakdowns, Negotiate Successfully, and Build Consensus…in 3 Simple Steps." His work focuses on developing communication skills, negotiation, and conflict resolution, emphasizing practical techniques and consensus-building. Ebenstein draws upon extensive experience consulting with diverse clients, including judicial bodies, military forces, and international organizations, enabling him to craft effective methods for overcoming communication breakdowns.
Supplies proven techniques for stepping outside one's point of view and seeing things from other perspectives. This title helps readers learn how to: tell the other person's story-the cornerstone of real engagement; look from the outside in and see themselves as others do; and overcome the defense mechanisms that derail dialogue.