Jesse Sostrin is an internationally recognized thought leader working at the intersection of individual and organizational success. His innovative ideas on leadership and the changing world of work have been featured in various media outlets, and his work has appeared in prominent publications. His last two books helped establish his place as a next-generation thinker challenging conventional wisdom about working, managing, and leading well.
Leaders facing burnout from conflicting priorities will find a valuable framework in this book. It presents key concepts designed to help navigate tough decisions, supported by compelling stories and vivid case studies. The insights offered serve as a practical game plan for those grappling with the pressures of leadership, aiming to enhance their influence and effectiveness in challenging situations.
Dedication Prologue PART I: FORGET EVERYTHING YOU LEARNED ABOUT COMMUNICATION
AT WORK 1. The Changing World of Work 2. Communication: The Competitive
Advantage of the 21st Century 3. Why Leaders Should Care About Re-Making
Communication and Work PART II: THE REAL STORY ABOUT COMMUNICATION AT WORK 4.
Old Myths and New Principles 5. Taking a Communication Perspective 6.
Workplace Culture: The Ecosystem of Our Patterns of Communication and
Interaction 7. Organizational Leaders: Architects of Their Patterns of
Communication and Interaction PART III: A GUIDE FOR RE-MAKING PATTERNS OF
COMMUNICATION AT WORK 8. Managing the Physics of Communication 9. Learning to
See Patterns of Interaction 10. Common Communication Pitfalls and Unwanted
Repetitive Patterns 11. The Top-10 Patterns of Communication Leaders Must Get
Right 12. The SEAVA Process 13. Applying SEAVA to Common Pitfalls and Unwanted
Repetitive Patterns 14. Using SEAVA One-on-One 15. Using SEAVA with Teams PART
IV: CREATING BIG CHANGE BY STARTING SMALL 16. Where to Begin with Yourself,
Your Team and Your Organization 17. Guided Coaching: Seeing Patterns of
Interaction, Noticing Critical Moments of Communication, and Operationalizing
the Communication Perspective 18. Three-Minute Summary: How to Effectively
Share the Book's Lessons with the 'Hard-to-Reach'
When work becomes messy and complicated, we stop getting good work done, we
lose sight of the things that inspire us, and sometimes we disengage. This
book helps you translate your challenges at work into useful insights that
boost learning and performance, and make your time spent at work a little
better.
