Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work
- 213 pages
- 8 hours of reading
The essential guide for managers andprofessionals dealing with difficultworkplace conversations
Donna Flagg brings over fifteen years of business acumen to her consulting firm, The Krysalis Group, which specializes in management, marketing, and sales strategies and their direct impact on business outcomes. Her career began in sales at CHANEL and evolved to leading a new training function within the Investment Banking Division at Goldman Sachs before she established her own firm. After earning a BA from Rutgers University and gaining extensive frontline experience in Corporate America, she pursued advanced degrees from New York University in Organizational Development, Human Resource Management, and Business Education. Flagg has also served as a visiting instructor and speaker at New York University and CUNY, and frequently shares her workplace expertise through conference presentations, her blog for Psychology Today and The Huffington Post, and media appearances. She is also actively involved with the Randy Foye Foundation, dedicated to assisting children and families in Newark, NJ. Surviving Dreaded Conversations is her debut book, and she is currently finishing a novel.

The essential guide for managers andprofessionals dealing with difficultworkplace conversations