David H. Maister Books

In today's highly competitive realm of professional service firms, the quest for individual stardom is at an all-time high. The temptation to rack up the most billable hours and out-perform one's fellow advisers is often irresistible. But it is also shortsighted and terribly counterproductive, according to world-renowned authority and acclaimed author David Maister. In this groundbreaking book, Maister issues a much-needed wake-up call to today's professional service firms. Arguing that a far greater contribution to a firm's success can come from those who find fulfilment in seeing other's succeed rather than those who assume the role of "most valuable player". The author outlines and discusses in detail the nine key "people" issues upon which successfully managed and profitable organisations rely. Supporting his findings with a range of compelling data, Maister demonstrates how and why firms that emphasise the highest standards of employee professionalism are invariably more financially successful than those that don't.

Explores marketing, business development, multinational strategies, human resources policies, profit improvement, strategic planning, and effective leadership

High standards in business practices are linked to greater success, as demonstrated by consultant David Maister. He explores the correlation between setting ambitious goals and achieving superior outcomes, providing insights into how organizations can elevate their performance and competitiveness.

Professional service gurus David Maister and Patrick McKenna have created a practical handbook on how to lead professional colleagues or peers when you lack formal authority. Harvard Business School’s Working Knowledge calls it “a timely, easy to read work leavened with action plans and examples.” Whether you have recently been appointed as a group leader or are a battle-scarred veteran, you know that managing professional people is difficult! In this unique handbook, Patrick J. McKenna and David H. Maister argue that leaders will best enable their people to achieve peak performance not by managing them, not by leading them, but by inspiring them. The authors show you how to actually add value as a group leader or induce people to accept your guidance, even with intelligent professionals who are often free-agents accustomed to having automony to work on grueling assignments with little supervision. They also give advice on how to handle those oh-so-talented but oh-so-annoying professionals who exhibit attitude problems or are just exceedingly difficult to work with, when you need them but they tend to needle you. The lessons and learning presented here will give you insights and action tips to help you provoke and inspire your people to their full potential.

The book explores the challenge of translating knowledge into action, both for individuals and organizations. It highlights the commonality of strategies among firms, emphasizing the importance of outstanding client service and teamwork. Despite the clarity of these strategies, the real challenge lies in the execution. The author argues that true strategy involves finding ways to outperform others in implementing widely accepted best practices, suggesting that recognizing this can lead to significant insights and improvements in effectiveness.

"The 20th anniversary edition of the "brilliant and practical" (Tom Peters, author of The Professional Service 50) business classic-now updated to reflect the digital world-provides essential tools and wisdom for all consultants, negotiators, and advisors"-- Provided by publisher

This book is essentially a collection of practical checklists interspersed with quotations and anecdotes. It certainly meets its objective of collecting everything you need to know about managing a professional service firm's practice group. Patrick McKenna and David H. Maister present the nuts and bolts in a straightforward format. If you feel like you could use some help to do a better job of leading your group of highly trained individuals, if you've just been promoted to the ranks of management and want some guidance or, worse, if you feel like you are herding cats - in Maister's phrase - instead of leading a committed team of professional people, getAbstract.com is pleased to recommend this complete toolbox to you

Profit margin. The bottom line, according to the author? Act like a true professional and the money will follow.

Publisher Fact Sheet David Maister & two elite consultants deliver a dynamic must-read on how to earn & maintain clients' trust & negotiate successful business relationships in today's economy.

Книга продолжает оставаться главной книгой руководителей фирм, оказывающих профессиональные услуги: юристов, аудиторов, консультантов