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Robert Johnston

    Civil Service Precis
    Service Operations Management
    Service Operations Management. Improving Service Delivery
    Operations and Process Management: Principles and Practice for Strategic Impact
    Operations management
    Cases in Operations Management
    • 2024

      Presbyterian Worship

      Its Spirit, Method and History

      • 80 pages
      • 3 hours of reading

      Focusing on the essence of Presbyterian worship, this classical work explores its spirit, methods, and historical significance. Originally published over a century ago, it has maintained its importance through time. Alpha Editions has taken steps to preserve this vital text by republishing it in a modern format, ensuring clarity and readability through reformatting and retyping, rather than relying on scanned copies. This effort aims to keep the insights of this influential book accessible to both present and future generations.

      Presbyterian Worship
    • 2023

      Civil Service Precis

      • 232 pages
      • 9 hours of reading

      This essential guide to the civil service is a must-have for anyone seeking to navigate the complex world of government bureaucracy. With its clear and concise explanations of key concepts and procedures, this book is an invaluable resource for civil servants and aspiring civil servants alike. Whether you're preparing for an exam or simply looking to improve your understanding of the civil service, Civil Service Precis is the book for you.

      Civil Service Precis
    • 2023

      History of the Parliamentary Contest

      • 240 pages
      • 9 hours of reading

      Originally published in 1872, this reprint aims to preserve historical literature for contemporary readers. The publishing house Anatiposi focuses on making these older works accessible, despite potential issues like missing pages or inferior quality due to their age. This initiative highlights the importance of maintaining cultural heritage and ensuring that classic texts remain available to the public.

      History of the Parliamentary Contest
    • 2023

      The Civil Service Arithmetic. [With] a Key

      • 318 pages
      • 12 hours of reading

      Focusing on civil service exam preparation, this antique arithmetic textbook offers essential principles across various mathematical disciplines, including arithmetic, trigonometry, and algebra, tailored to an advanced secondary level. Its unique handwritten explanations and illustrations provide a glimpse into historical educational practices, making it a valuable resource for those interested in the evolution of teaching methods in mathematics.

      The Civil Service Arithmetic. [With] a Key
    • 2019

      Hope and Expectancy

      When I Fall I Shall Arise - Micah 7:8

      • 272 pages
      • 10 hours of reading

      Exploring the ten generational divisions of time outlined in the Bible, the narrative delves into the prophetic significance of these periods from Adam to the Great White Throne Judgment. It highlights how ancient prophets preserved these writings to validate prophetic events, with seven divisions already fulfilled and three still pending. The book invites readers to uncover the current division of time and the pivotal event that will signify its conclusion, fostering a sense of hope and expectancy regarding biblical prophecy.

      Hope and Expectancy
    • 2010

      The Peril Of An Empire (1904)

      • 352 pages
      • 13 hours of reading

      Set in the early 1800s, the story follows John, a young man working for the East India Company in colonial India. As he witnesses the exploitation of the Indian people and the corruption within the Company, he grapples with the moral complexities of imperialism. His romance with Lila, an Indian woman, deepens his internal conflict regarding loyalty and justice. The novel offers a vivid portrayal of colonial life, exploring themes of power and privilege while challenging the reader to consider the consequences of empire-building.

      The Peril Of An Empire (1904)
    • 2009

      A Guide To Candidates For The Excise

      With Three Sets Of Examination Papers, Answers, Specimens Of Essays, And Directions For Intending Competitors (1873)

      • 64 pages
      • 3 hours of reading

      The book is a facsimile reprint, which means it reproduces the original text closely, but it may include imperfections like marks, notations, marginalia, and flawed pages. This aspect highlights its authenticity and historical value, offering readers a glimpse into the original work's context and the thoughts of previous readers.

      A Guide To Candidates For The Excise
    • 2009

      The School Arithmetic

      Including A Comprehensive Course Of Mental Arithmetic (1860)

      • 176 pages
      • 7 hours of reading

      The book is a facsimile reprint of an original antiquarian work, preserving its cultural significance despite potential imperfections like marks and flawed pages. It aims to protect and promote literary heritage by offering an affordable, high-quality edition that remains true to the original text.

      The School Arithmetic
    • 2008

      Service Operations Management is an invaluable guide to students and managers confronting operational issues in service management, whether from a general management perspective or focused in specific sectors, such as tourism and leisure or business services. This book is ideal for undergraduates, postgraduates or executives wishing to gain a deeper understanding of managing service operations and improving service delivery."Johnston and Clark is an outstanding text and should remain at the forefront of service management texts for the foreseeable future. It has attracted excellent student feedback." Geoffrey Plumb, Senior Lecturer, Staffordshire University"Finally, a book that encompasses and illustrates all the phases of service processes, giving the right emphasis to each rather than focusing exclusively on the marketing aspects of the service context."Andrea Vinelli, Professor of Operations Management, University of Padova, Italy

      Service Operations Management. Improving Service Delivery