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Managing a band is a challenge, similar to managing a small or medium-sized enterprise. A type of band particularly difficult to manage is a telephone band that does not have a fixed line-up of musicians. Together, the musicians form a virtual organisation. Every participant in the organisation brings in a certain set of skills, has specific business goals, and has to bear some risks. The major findings include a thorough documentation of activities involved in managing a medium-sized telephone band which are explained in more detail by modelling the processes. Emphasising the use of information and communication technologies, the results provide a chronological sequence of activities that may generally be used for band and event management.

Numerous studies indicate that learning is most effective in terms of persistency when it addresses the whole person rather than merely the intellect. A set of promotive activities that foster significant learning have been extensively researched in classroom settings. The major scientific goal of this work is to investigate whether and how promotive activities may be applied in technology-enhanced learning settings. Besides transferring existing activity patterns to the online context, this work presents new opportunities that could only emerge with technology enhancement. This work draws up general recommendations and provides practical examples. The main fields of interest are: motivational aspects, peer review, and «active listening» with written means of online communication.