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Nils Hafner entwickelt ein Instrument zur Verbesserung von Call-Center-Dienstleistungen, das die Abbildung der spezifischen Charakteristika ermöglicht.
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Servicequalität des Telefonmarketing, Nils Hafner
- Language
- Released
- 2001
- product-detail.submit-box.info.binding
- (Paperback)
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