Organizational interoperability in E-government

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Interoperability is recognized as a crucial element in the development of effective e-services within the e-government research community and national programs. It encompasses not only technical standards but also organizational, legal, and cultural dimensions. Various interoperability frameworks have been proposed at both national and international levels, often following a top-down approach that may not align well with real-world e-government projects. This volume, grounded in empirical research, introduces a bottom-up inductive approach to address the challenges of interoperability governance. By examining “good-practice” cases of interoperability, the authors derive concepts and classifications that highlight similarities and differences among these cases. They present an empirically based conceptual framework that outlines options for IT governance in government interoperability. Their findings also allow for a critical evaluation and enhancement of existing frameworks. By integrating diverse thematic focuses and drawing on both European and US contexts, the authors situate their empirical results within a broader theoretical and political framework. This work offers valuable insights for CIOs in e-government, practical lessons for managers and developers, and a comprehensive set of empirical data for administrative and political scientists.