The ISO 19011:2011

This publication provides practical support for the planning, preparation, and conducting of management system audits. It will help you to integrate the regulations of ISO 19011:2011 into the audit process. You can then optimize existing audit processes, and introduce newly defined audit processes with a high degree of efficiency. Section 1 includes a general introduction to the objective and purpose of audits. The brief profile in Section 2 will familiarize you with the structure of the ISO 19011:2011 standard. The main part of the brochure in Sections 3–6 clearly explains the most important requirements of the ISO 19011:2011 and supplements these by practical tips. The conclusion of the brochure in Section 7 shows how you can prepare your company for a certification procedure and for auditing in accordance with ISO/IEC 17021:2011.