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Realistic, practical solutions to dealing with difficult customers through LESTER, a six-step guide to solving difficult situations.
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Dealing with the Customer from Hell, Shaun Belding
- Language
- Released
- 2000
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- Title
- Dealing with the Customer from Hell
- Language
- English
- Authors
- Shaun Belding
- Publisher
- Stoddart
- Publisher
- 2000
- Format
- Paperback
- ISBN10
- 0773761039
- ISBN13
- 9780773761032
- Category
- Business and Economics, Psychology
- Description
- Realistic, practical solutions to dealing with difficult customers through LESTER, a six-step guide to solving difficult situations.