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More about the book
In 1980, an NBC documentary, "If Japan Can . . . Why Can't We?" introduced Dr. W. Edwards Deming to this country and launched the Quality Revolution in business. This straightforward account of the Total Quality movement is written by the team responsible for that groundbreaking report.
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Quality or else, Lloyd Dobyns
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- Released
- 1991
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- (Paperback)
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