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Discover how we became addicted to apologies without really saying sorry, understand when and how to make meaningful amends and why respectfully holding your ground makes you better at being sorry.
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The Apology Impulse, Cary Cooper
- Language
- Released
- 2019
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- Title
- The Apology Impulse
- Language
- English
- Authors
- Cary Cooper
- Publisher
- Kogan Page Ltd
- Publisher
- 2019
- Format
- Paperback
- ISBN10
- 0749493208
- ISBN13
- 9780749493202
- Category
- Business and Economics
- Description
- Discover how we became addicted to apologies without really saying sorry, understand when and how to make meaningful amends and why respectfully holding your ground makes you better at being sorry.