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Strategic Customer Service

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Pages
288 pages
Reading time
11 hours

More about the book

Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This book draws on over 30 years of research from companies such as 3M, GE, and Chick-Fil-A to teach readers how to transcend a good business into a profitable word-of-mouth machine that transforms the bottom line.

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Strategic Customer Service, Goodman John Dr.

Language
Released
2019
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(Hardcover)
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