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Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.
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Managing Challenging Clients, A. Oade
- Language
- Released
- 2016
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- (Paperback)
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