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"Two best-selling authors and business experts use real-world examples to demonstrate the importance of Service Design in keeping modern customers, who have many choices and high expectations, happy and coming back"--Baker & Taylor
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Woo, Wow, and Win, Thomas A. Stewart, Patricia O'Connell
- Language
- Released
- 2016
- product-detail.submit-box.info.binding
- (Hardcover)
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