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Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
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The Human Touch, Philippa Thomas, Debra Paul, James Cadle
- Language
- Released
- 2012
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- (Paperback)
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