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The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time

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Helps you discover the power of Kaizen to make lasting and powerful change in your organization. This guide shows you how to: lower costs - by offering little rewards; raise quality - by reducing mistakes; manage difficult people - one step at a time; boost morale and productivity - in five minutes a day; and sell more - in less time.

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The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time, Robert Maurer

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2012
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