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Companies have excelled by treating customers as markets of one offering them personalized buying experiences. This book shows how exceptional companies are tailoring work experiences to employees' talents and interests - customizing job duties, training, recognition, and even compensation, work schedules, and performance appraisals.
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Workforce of One, Susan Cantrell, David Smith
- Language
- Released
- 2010
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- Title
- Workforce of One
- Language
- English
- Authors
- Susan Cantrell, David Smith
- Publisher
- Harvard Business Review Press
- Publisher
- 2010
- Format
- Hardcover
- ISBN10
- 1422147584
- ISBN13
- 9781422147580
- Category
- Business and Economics
- Description
- Companies have excelled by treating customers as markets of one offering them personalized buying experiences. This book shows how exceptional companies are tailoring work experiences to employees' talents and interests - customizing job duties, training, recognition, and even compensation, work schedules, and performance appraisals.