Parameters
Categories
More about the book
You need loyal customers, not just satisfied ones. Here's how to manage your customer experience and reap the rewards.
Book purchase
Managing the Customer Experience, Shaun Smith
- Language
- Released
- 2002
We’ll notify you via email once we track it down.
Payment methods
- Title
- Managing the Customer Experience
- Language
- English
- Authors
- Shaun Smith
- Publisher
- Pearson Education Limited
- Publisher
- 2002
- Format
- Hardcover
- ISBN10
- 0273661957
- ISBN13
- 9780273661955
- Category
- Business and Economics
- Description
- You need loyal customers, not just satisfied ones. Here's how to manage your customer experience and reap the rewards.