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Key element guide ITIL service design

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The Service Design Key Element Guide provides a handy reference to the content contained within the core ITIL Service Design guidance and summarises its key elements. 'ITIL Service Design' provides guidance on the production and maintenance of IT policies, architectures and documents for the design of appropriate and innovative IT infrastructure services solutions and processes

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Key element guide ITIL service design, Lou Hunnebeck, Great Britain. Cabinet Office

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Released
2012
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