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Parameters
- 208 pages
- 8 hours of reading
More about the book
Exploring the integration of digital technology and human touch, this book emphasizes enhancing consumer satisfaction by merging digital services with personal experiences. It highlights how adding emotional depth to digital interactions can lead to more meaningful connections and improved outcomes for consumers.
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When Digital Becomes Human, Steven Van Belleghem
- Language
- Released
- 2016
- product-detail.submit-box.info.binding
- (Hardcover)
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