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"Foundations of IT Service Management based on ITIL® V3" est un guide incontournable sur ITIL, maintenant mis à jour pour refléter la version V3. Cet ouvrage concis couvre en détail le cycle de vie des services ITIL et les processus clés, facilitant ainsi la compréhension des concepts essentiels pour la gestion des services.
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Les Fondamentaux de la Gestion Des Services Informatiques: Selon ITIL V3, neuveden
- Language
- Released
- 2008
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- (Paperback)
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