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The Manager's Book of Decencies

How Small Gestures Build Great Companies

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There exists a philosophy of business that transcends mere transactions, emphasizing the importance of transferring values through small decencies. This work illustrates how to achieve this. Steve Harrison, a seasoned innovator in management and corporate culture, asserts that the long-term success of any organization hinges on its culture. Enhancing a company's internal culture can lead to remarkable results. But can managers truly influence the culture of a large workforce? Small decencies facilitate this process, and Harrison outlines numerous field-tested examples from leading companies. These small changes yield significant outcomes. The book addresses various aspects of corporate culture, from entry-level employees to executives, demonstrating how decencies can improve communication, foster teamwork, increase productivity, and strengthen commitment to a shared mission. Real-life examples illustrate how small decencies can have a major impact on business. Examples include greeting coworkers personally, expressing gratitude, leading meetings effectively, and acknowledging mistakes. This comprehensive guide offers a strategy for cultivating a positive corporate culture, which has consistently been shown to enhance performance, attract and retain talent, and promote ethical behavior. Essential reading for every manager, it emphasizes the power of small decencies in driving organizational success.

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The Manager's Book of Decencies, Steven Harrison

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Released
2007
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(Hardcover)
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