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Dieses Buch ist ideal für Einsteiger im Callcenter-Bereich, die wichtige Fachbegriffe und Abkürzungen kennenlernen möchten. Es erklärt zentrale Begriffe, sodass man versteht, was Teamleiter bei Feedback zu AHT oder ACW meinen.
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Çağrı Merkezi Sözlüğü. Çağrı Merkezine Hoş Geldiniz, Tony Thiele
- Language
- Released
- 2021
- product-detail.submit-box.info.binding
- (Paperback)
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