Education, Professionalism, and the Quest for Accountability

Focusing on the impact of performance management models in public service sectors, the book critiques how these systems enforce rigid bureaucracy and compliance among workers like teachers and nurses. It argues that such an emphasis on regulation and monitoring may ironically lead to diminished accountability and effectiveness, particularly in education, where the intended outcomes of teaching could be undermined. Through this analysis, the book challenges conventional views on accountability in public institutions.