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This guide provides practical tools to uncover the underlying factors influencing behavior, helping businesses refine their customer offerings by addressing biases. It emphasizes the importance of compliance with conduct regulations to avoid legal repercussions, such as fines and imprisonment. By focusing on behavioral insights, readers can enhance their strategies and ensure ethical practices in their operations.
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Conduct Risk Management, Roger Miles
- Language
- Released
- 2017
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- (Paperback)
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