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Managing Public Services - Implementing Changes

A Thoughtful Approach to the Practice of Management

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Pages
784 pages
Reading time
28 hours

More about the book

Designed for students and managers aiming to excel in service organizations, this second edition offers practical insights and strategies tailored to the unique challenges of the service industry. It emphasizes essential skills and knowledge necessary for effective management and operational success in service-oriented environments.

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Managing Public Services - Implementing Changes, Simon Wootton, Terry Horne, Tony L Doherty

Language
Released
2013
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