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Exploring the concept of customer-centricity, this summary highlights how companies like FedEx prioritize customer satisfaction in their daily operations. It delves into the strategies and practices that foster a strong customer culture, emphasizing the importance of understanding customer needs and building lasting relationships. By showcasing successful examples and actionable insights, the summary provides valuable lessons for businesses aiming to enhance their customer service and overall success.
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Summary: Customer Culture, Businessnews Publishing
- Language
- Released
- 2016
- product-detail.submit-box.info.binding
- (Paperback)
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- Title
- Summary: Customer Culture
- Subtitle
- Review and Analysis of Basch's Book
- Language
- English
- Authors
- Businessnews Publishing
- Publisher
- Business Book Summaries
- Released
- 2016
- Format
- Paperback
- ISBN13
- 9782511048207
- Category
- Business and Economics
- Description
- Exploring the concept of customer-centricity, this summary highlights how companies like FedEx prioritize customer satisfaction in their daily operations. It delves into the strategies and practices that foster a strong customer culture, emphasizing the importance of understanding customer needs and building lasting relationships. By showcasing successful examples and actionable insights, the summary provides valuable lessons for businesses aiming to enhance their customer service and overall success.