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Connected Corporation

How Leading Companies Manage Customer-Supplier Alliances

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376 pages

More about the book

The book explores the transformative shift in customer-supplier relationships from traditional negotiations to collaborative partnerships that enhance data sharing, design, and research efforts. Jordan D. Lewis highlights how these alliances lead to significant improvements in costs, quality, cycle times, and customer satisfaction without incurring additional expenses. Drawing on his previous work and extensive research with leading companies like Motorola and Chrysler, he provides managers with practical strategies to leverage these revolutionary partnerships for greater profitability and efficiency.

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ISBN
9781416573364
Publisher
Free Press

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Book variant

2007, paperback

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