Commercial Conflict Management and Dispute Resolution

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The book explores various commercial dispute resolution techniques, including both mainstream and alternative methods. It provides clear explanations of key principles and conflict management strategies, such as negotiation risk management, mediation, and conciliation. Rich in diverse case studies, it examines real-world applications, featuring examples from Mumbai's DabbaWalla, the First World War, and Terminal 5, making complex concepts accessible and relevant for readers seeking to enhance their understanding of conflict resolution.